When your own functioning becomes a point of discussion
You manage talented people. These people will also look at you with a critical eye. This also means that, at some point, your employees challenge your management style or your convictions. How do you deal with that? You want to make sure that your employees feel that you listen to their comments, but you also want to stay true to your role as a leader. You want to give direction, and that means that you may have to do things that are not always easy for others. In such a situation, how can you bring your perspective to the table most optimally and effectively?
The way you handle criticism largely determines your success. Simon can help you to deepen this aspect of leadership and to go beyond the superficial defences or excuses. He teaches you to listen differently and how to start a connecting dialogue between you and the person or group offering the criticism.